Shipping Policy

At ZYNE, we are committed to delivering your orders efficiently and safely. This Shipping Policy outlines all the details regarding how we handle shipping, including timelines and procedures. Please review it carefully before making a purchase.

1. General Shipping Information

  • Shipping Regions: We ship worldwide to most countries. If your country is not listed at checkout, please contact us at zyne456@gmail.com to confirm availability.
  • Processing Time: Orders are processed within 1-3 business days after payment confirmation. Processing times may vary during holidays, sales, or unforeseen circumstances.
  • Business Days: Monday to Friday (excluding public holidays in India).

2. Shipping Charges

At ZYNE, we offer free shipping on all orders, both domestic and international. There are no hidden fees or additional charges for delivery, regardless of your location.

3. Shipping Methods and Delivery Timeframes

We aim to deliver your products in the most efficient and timely manner possible. Estimated delivery times are as follows:

Domestic Shipping (Within India):

  • Standard Shipping: 5–7 business days.

International Shipping:

  • Standard Shipping: 10–20 business days, depending on the destination country.

Note: Delivery times are estimates and may vary due to factors such as customs clearance or courier service delays.

4. Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your shipment via the courier service provider’s website or through the Track Your Order page on our website.

5. Customs, Duties, and Taxes (For International Orders)

  • For international orders, ZYNE covers all standard shipping costs. However, any customs duties, taxes, or additional fees imposed by the destination country are the responsibility of the customer.
  • Customs clearance delays are beyond our control and may affect delivery timelines.

6. Shipping Address Guidelines

  • Ensure that you provide a complete and accurate shipping address during checkout.
  • ZYNE is not responsible for delays, misdeliveries, or non-deliveries resulting from incorrect or incomplete addresses.
  • If you need to update your address after placing an order, contact us immediately at zyne456@gmail.com or +91 7397231861. Changes cannot be guaranteed if the order has already been processed.

7. Delivery Issues

If you encounter any issues with your delivery, please refer to the scenarios below:

  • Lost or Stolen Packages:

    • If your package is marked as delivered but you haven’t received it, please check with neighbors or the local post office.
    • Contact us within 48 hours at zyne456@gmail.com for assistance.
    • ZYNE is not liable for packages lost or stolen after delivery but will assist in resolving the issue.

  • Delayed Shipments:

    • Shipping delays due to customs, natural disasters, or courier issues are beyond our control.
    • If your package is significantly delayed, contact us for assistance.

  • Undeliverable Packages:

    • If an order is returned to us due to an incorrect or incomplete address, we will contact you to confirm the correct address and resend the package free of charge.

8. Pre-Orders and Backorders

  • Pre-Orders: Items listed as pre-orders will have an estimated shipping date displayed on the product page. Please note these are estimates and subject to change.
  • Backorders: If an item is temporarily out of stock, it will be shipped as soon as it becomes available. Orders with backordered items will be shipped together unless otherwise requested.

9. Shipping During Sales and Promotions

Due to high order volumes during sales, promotions, or festive seasons, processing and delivery times may be extended. We appreciate your patience during these periods.

10. Contact Us

If you have any questions or concerns regarding your shipment, our team is here to assist you.

  • 📧 Email: zyne456@gmail.com
  • 📞 Phone: +91 7397231861
  • Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (IST)

We strive to ensure your shopping experience with ZYNE is smooth and hassle-free. Thank you for choosing ZYNE!